Your 1st Hour - Get Started

Welcome to your ministry email account. It is vitally important that you follow the steps on this page. Some of these steps might seem unnecessary, but following them step by step will save you a lot frustration.

Our Google accounts are linked to Cru's Global Identity Management system (formerly TheKey/Relay now Okta). Your Identity Management account may have been renamed when you were given a Cru Google account. Your passphrase may have also been reset. (If the steps below don't seem to have enough detail then look at this slideshow about "Google Setup, Security, Navigation, etc".)

These instructions are for setting up your account on a computer first. You will configure your mobile devices later following the instructions on the next tab "Your 1st Day - Get Setup."

NOTE: If you do not have access to a computer and have only a mobile device, then please go directly to Your 1st Day - Get Set Up and follow the instructions. However, it will be much easier setting up your account first with a computer. If you can borrow a computer to setup your account, we highly recommend that you continue with the steps below using a computer. If using someone else's computer, you should enter incognito mode in Chrome before proceeding.

Here is an outline what you will be doing in the steps below:

1. Download Chrome

2. Signing into Chrome with your new work account. Setup Google Apps on your other devices

3. Sign into Google through OKTA

4. Adjust time zone and calendar settings

5. Edit your signature and sending name

1. Download Chrome

Cru Apps powered by Google work best on Chrome. There are many features and add-ons found only in the Chrome store. Get it here.

2. Signing into Chrome with your new work account.

Chrome offers the ability to have profiles. So you can setup multiple Google Chrome profiles and switch between. You can a have profile for your work account, your personal account, your spouses account and your kids account. When you want to check email in an account, you switch to that account's Chrome profile and go to gmail and you will only see that account's email. We will explain how to setup your profile below.

Important: If using someone else's computer, you should enter "incognito mode" in Chrome before proceeding.

Go to mail.google.com or gmail.com and enter your new email address

Or you can sign into Chrome, which will automatically sign you into Google.

This is very useful if you sign into multiple Google accounts -- create a "person" in Chrome per Google account, and then switch with the "People" menu in Chrome. In addition, signing into Chrome will sync your Chrome data across all devices using Chrome. This is far easier way to switch between Gmail accounts than trying to switch email accounts on the accounts area. By signing in your data will be able to be cross synced across devices. So if you sign into Chrome on your phone and you are signed into Chrome on your computer, history, autofills, passwords, etc will sync across the two devices.

Lastly, You can sign in from any Google page (this is the top right corner of www.google.com):

3. Sign into Google through OKTA

After you click the sign in button and put in your work email address, you will be redireted to an OKTA login. OKTA will eventually be the way we login to all the ministries apps and services. If this is your first time logging in, you will be prompted to change the temporary password assigned to you.

If you have already setup your account then you should not receive this step. If you do get this step, please note the password requirements.

If you have never setup your okta account then you will be prompted to setup your Multi Factor Authentication.

• 1. When presented with a prompt to set up Multi-Factor Authentication (MFA), click "Setup" under the SMS Authentication option first.

• 1. Type in a phone number where you can receive SMS messages (text messages) and click "Send code".

• 1. Check your mobile device. Enter the 6-digit code that was texted to you and click "Verify".

1. Click "Setup" under the Google Authenticator option. Remember that when any site prompts you to use "Google Authenticator" for Multi-Factor Authentication (MFA), we recommend that you use the Authy app. (www.authy.com)

• 1. If you don't already have it installed, pause here and install the Authy app on your mobile device (instead of Google Authenticator). Links to the iOS App Store (for Apple products), Google Play Store (for Android and Samsung devices), Windows or Mac, and Linux are available. The YouTube video at https://youtu.be/EBdPzv75i3A?t=82 is a quick walk-through of how to set up Authy.

  2. Open the Authy app on your mobile device.

  3. In Authy, enter your phone number and your email address to create your Authy account.

  4. Receive via SMS (text) message the registration code (or obtain it by phone call) and enter it into Authy to verify your new Authy account.

  5. In Authy, click Add Account.

     1. 1. On iOS (iPhone), click the red + sign at the bottom of the screen in Authy to add a new MFA account for Okta.

        2. On Android & Samsung devices, tap the "…" icon in the upper right corner to open the menu, and select the Add Account option.

        3. On the Authy Desktop app, click the + (plus) sign in the upper right corner.

  6. Create a Authy Backups Password when prompted.

  7. Use your mobile device to scan the QR Code displayed by Okta, then click Next.

• 1. In Authy, feel free to choose a new icon and rename the MFA token name for Okta.com: givename.surname@cru.org, if you like. Something like "Okta" should be sufficient.

  2. Authy needs no internet connection to generate a time-based code, but it does require an accurate time on your mobile device. The Authy app will generate a 6-digit, time-based code on your mobile device.

  3. Enter the 6-digit code that was generated by Authy into Okta and click Verify.

• 1. If all went well, you are now setup to use Multi-Factor Authentication and should be signed into the website or service you were attempting to access!

  2. There are two other options: Okta Verify and Biometric.

     1. Okta verify is an that will prompt you to allow a new login or give a code to enter in. Okta verify can only be installed on 1 device.

     2. Biometric will allow you to use your fingerprint or facial recognization to verify your OKTA account. This needs to be configured for each device you have: laptop, phone and tablet.

4. Edit Your Time Zone and Calendar defaults

You can set your local time zone and a variety of other defaults related to time, dates and meetings using: https://calendar.google.com/calendar/r/settings

Add Languages and Keyboards if needed

You can set Google services on the web to work in the language of your choice. This can be found in top right corner under My Account or here:

https://myaccount.google.com/data-and-personalization

5. Edit Your Signature and Sending Name

You will find a generic signature in your account. Please fill in the specific information you wish to use.

• Open Google Mail.

• In the upper-right corner of the Mail window, click the Gear icon and then click Settings.

• On the General page, scroll down to the Signature section and edit your signature in the box. A Cru-branded signature template may be provided for you.

• Click Save Changes at the bottom of the page.

• If you want to add a picture, you have to have the picture online somewhere, like a website or a blog. Then, simply drag the picture to the settings box and add it in.

• Wisestamp is a great tool to allow you to do multiple signatures. Check it out at wisestamp.com.

• If you set up multiple "From:" addresses, there will be a drop-down to allow you to set a signature for each From: address.

If people don't see your name the way you would like when you send email, you can fix that by following these directions:

Congratulations, you are done with your first hour. You can now move on to the next tab your first day instructions.